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We recognize at Zia Credit Union that our success is a result of the quality and caliber of our employees. We are always interested in receiving applications from motivated and energetic individuals. Zia Credit Union offers competitive pay and an excellent benefit package. Zia Credit Union is an Equal Employment Opportunity employer.

Please send resume to [email protected]

Employee Benefits

Zia Credit Union recognizes the importance of providing its employees the opportunity to participate in a comprehensive benefits program. A competitive benefits program is key to our continued growth as an organization and offers our employees benefits in support of overall health and financial security.

Benefits Include:

  • Medical insurance
  • Prescription Drug insurance
  • Dental insurance
  • Vision insurance
  • Basic Life insurance
  • Disability insurance (Short-term and Long-term)
  • Voluntary Life Insurance

Medical Insurance

Zia Credit Union’s medical plans are administered by Healthscope and our pharmacy benefits are administered by OptumRx. Our benefits are designed to cover a wide variety of medical services including preventive care, office visits, prescription drugs and inpatient care. The credit union pays a percentage of the employee’s medical insurance premium.

Prescription Drug Insurance

Prescription drug coverage is included in the credit union’s health insurance plan. There is no additional premium for this benefit.

Dental Insurance

The dental plan is administered by MetLife. The credit union pays a percentage of the employee’s dental insurance premium.

Vision Plan

The Vision Plan, through MetLife, provides coverage through in- and out-of-the network providers. The credit union pays a percentage of the employee’s vision plan premium.

Basic Life Insurance

Zia Credit Union pays 100% of premiums for this benefit. Employee becomes eligible after 90 days of continuous active employment. The amount of the life insurance benefit is 3 times the employee’ s annual salary up to a maximum of $350,000.


Short-term and Long-term disability are provided to employees through Mutual of Omaha when off work due to injury or illness.

Voluntary Life Insurance

Employees have the option to purchase additional life insurance to cover any gaps in their existing coverage.

Additional Employee Benefits

Flexible Spending Account (FSA)

Flexible Spending Account allows the employees to have pre-tax money deducted from their paycheck to pay for eligible medical, dental and vision expenses and dependent care costs. The FSA program is administered by Alt Bentley Yates.

Employee Assistance Program (EAP)

This benefit is available to all employees and their immediate family members through Mutual of Omaha at no cost.

Employees can speak confidentially 24/7 with consultants who can help with questions, concerns or emotional issues surrounding personal or work life.

Travel Assistance Program

This benefit is free to all employees through AXA Assistance USA, Inc.

AXA Assistance USA is available 24/7 anywhere in the world to help locate hospitals and embassies and to answer questions concerning travels.

Wellness Incentive Program

All employees are eligible to participate in this program. The credit union will pay half or up to $25 towards an employee’s monthly wellness program membership.

Employee Incentive Program

Several key positions have performance-based incentives that are determined based on meeting monthly goals and cross selling various services to members.

Paid Holidays

Holiday pay is provided to all eligible employees.

Standard holidays are:

  • New Year’s Day
  • Martin Luther King, Jr. Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran’s Day
  • Thanksgiving Day and the day after
  • Christmas Day

Birthday Day Off

The credit union gives a personal day off to employees for their birthday.

Employee Leave

Family Medical Leave

Employees with at least 12 months of service who have worked at least 1250 hours in the preceding 12 months may take Family Leave, not to exceed 12 weeks in a 12-month period for qualifying events.

Bereavement Leave

The credit union grants bereavement leave with pay to allow employees to grieve, handle family affairs and attend funeral services.

Paid Time Off (PTO)

Zia Credit Union provides paid time off to eligible employees.

Employee Retirement

401(k) Retirement Plan

Employees may begin participating under the credit union’s 401(k) retirement plan once they have satisfied the eligibility requirements and reached the entry date.

Eligibility conditions are:      

  1. attainment of age 18 
  2. completion of 90 days of service


Position: Loan Quality Control Specialist


Answer telephone in Loan Department. Provide information or answers on basic lending questions from members. Responsible for directing member inquiries to appropriate lending staff. Perform a variety of support duties related to the lending functions within the credit union.

Responsible for requesting, verifying and placing insurance policies to ensure that collateral has sufficient insurance coverage. Responsible for submitting all MVD work to perfect Zia Credit Union's lien and submitting UCCs (Uniform Commercial Code) to the Secretary of State on collateral that does not have a title.


  • Answer telephone professionally and courteously and serve as rececptionist for the loan department. Answer questions, provide information, and/or route calls and members to appropriate loan officer. Take messages and coordinate follow through. Open department mail daily.
  • Assist members and employees with basic questions regarding lending services.
  • File, scan, and maintain loan records on the computer. Ensure accuracy and completeness of work.
  • Mail or email loan applications and/or information to members and prospective members.
  • Schedule appointments with Loan Officer. Maintain and coordinate the department's calendar so that members are served with the highest quality.
  • Perform word processing for the loan department ensuring accuracy and completeness of work.
  • Responsible for processing paid loans and payoffs requests daily.
  • Responsible for assisting Loan Officers with collecting, preparing, submitting, and scanning MVD work.
  • Responsible for notifying members when license plate arrives.
  • Responsible for filing and tracking UCC Statements of collateral with the Secretary of State as needed and refiling lien after 5 years.
  • Responsible for submitting proof of insurance daily and force placing CPI and processing CPI refunds on consumer and mortgage loans as needed including submitting invoice to accounting.
  • Insure loan collateral is secured and pledged properly.
  • Order, stock, and maintain an adequate supply of all forms, applications, brochures, and other informational material for the lending area.
  • Assist all loan staff.
  • Responsibility for compliance, as applicable, with the Bank Secrecy Act, including addressing in a timely manner any transaction requiring or warranting action.
  • Perform any other duties as assigned by supervisor or management.