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We recognize at Zia Credit Union that our success is a result of the quality and caliber of our employees. We are always interested in receiving applications from motivated and energetic individuals. Zia Credit Union offers competitive pay and an excellent benefit package. Zia Credit Union is an Equal Employment Opportunity employer.

Please send resume to [email protected]

Employee Benefits

Zia Credit Union recognizes the importance of providing its employees the opportunity to participate in a comprehensive benefits program. A competitive benefits program is key to our continued growth as an organization and offers our employees benefits in support of overall health and financial security.

Benefits Include:

  • Medical insurance
  • Prescription Drug insurance
  • Dental insurance
  • Vision insurance
  • Basic Life insurance
  • Disability insurance (Short-term and Long-term)
  • Voluntary Life Insurance

Medical Insurance

Zia Credit Union’s medical plans are administered by Healthscope and our pharmacy benefits are administered by OptumRx. Our benefits are designed to cover a wide variety of medical services including preventive care, office visits, prescription drugs and inpatient care. The credit union pays a percentage of the employee’s medical insurance premium.

Prescription Drug Insurance

Prescription drug coverage is included in the credit union’s health insurance plan. There is no additional premium for this benefit.

Dental Insurance

The dental plan is administered by MetLife. The credit union pays a percentage of the employee’s dental insurance premium.

Vision Plan

The Vision Plan, through MetLife, provides coverage through in- and out-of-the network providers. The credit union pays a percentage of the employee’s vision plan premium.

Basic Life Insurance

Zia Credit Union pays 100% of premiums for this benefit. Employee becomes eligible after 90 days of continuous active employment. The amount of the life insurance benefit is 3 times the employee’ s annual salary up to a maximum of $350,000.


Short-term and Long-term disability are provided to employees through Mutual of Omaha when off work due to injury or illness.

Voluntary Life Insurance

Employees have the option to purchase additional life insurance to cover any gaps in their existing coverage.

Additional Employee Benefits

Flexible Spending Account (FSA)

Flexible Spending Account allows the employees to have pre-tax money deducted from their paycheck to pay for eligible medical, dental and vision expenses and dependent care costs. The FSA program is administered by Alt Bentley Yates.

Employee Assistance Program (EAP)

This benefit is available to all employees and their immediate family members through Mutual of Omaha at no cost.

Employees can speak confidentially 24/7 with consultants who can help with questions, concerns or emotional issues surrounding personal or work life.

Travel Assistance Program

This benefit is free to all employees through AXA Assistance USA, Inc.

AXA Assistance USA is available 24/7 anywhere in the world to help locate hospitals and embassies and to answer questions concerning travels.

Wellness Incentive Program

All employees are eligible to participate in this program. The credit union will pay half or up to $25 towards an employee’s monthly wellness program membership.

Employee Incentive Program

Several key positions have performance-based incentives that are determined based on meeting monthly goals and cross selling various services to members.

Paid Holidays

Holiday pay is provided to all eligible employees.

Standard holidays are:

  • New Year’s Day
  • Martin Luther King, Jr. Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran’s Day
  • Thanksgiving Day and the day after
  • Christmas Day

Birthday Day Off

The credit union gives a personal day off to employees for their birthday.

Employee Leave

Family Medical Leave

Employees with at least 12 months of service who have worked at least 1250 hours in the preceding 12 months may take Family Leave, not to exceed 12 weeks in a 12-month period for qualifying events.

Bereavement Leave

The credit union grants bereavement leave with pay to allow employees to grieve, handle family affairs and attend funeral services.

Paid Time Off (PTO)

Zia Credit Union provides paid time off to eligible employees.

Employee Retirement

401(k) Retirement Plan

Employees may begin participating under the credit union’s 401(k) retirement plan once they have satisfied the eligibility requirements and reached the entry date.

Eligibility conditions are:      

  1. attainment of age 18 
  2. completion of 90 days of service

Position: Internal Auditor                                                                        



  • Plan and implement an effective internal auditing program.  Prepare and present an annual audit work plan identifying areas of priority for approval by the supervisory committee and the president/CEO.   The Audit Plan shall be presented and approved in the 1st quarter of each year
  • Manage the credit union’s audit function to ensure compliance with all regulatory policies and regulations and to safeguard the credit union’s assets.
  • Develop, document and propose the annual Audit Plan (utilizing appropriate risk assessment and methodologies as recommended by industry standards for internal auditors).
  • Organize and perform financial, operational and regulatory internal audit duties of varying complexities requiring extensive professional knowledge and experience in auditing principles and practices.
  • Appraise the adequacy and effectiveness of corrective action taken to resolve internal control weaknesses and operational deficiencies.
  • Work with management and supervisory committee to establish, monitor and continually improve the credit union’s internal control system and procedures to deter employees and volunteers from committing fraud or becoming involved in dishonest acts.
  • Discuss audit findings with management, prepare and present reports of findings and associated recommendations to appropriate parties within the organization.
  • Follow up with auditees to monitor for acceptable corrective actions.
  • Review established systems to ensure compliance with procedures, policies, plans, laws and regulations which govern the credit union.  Suggest policy changes as appropriate
  • Assist with external auditors and examiners as deemed appropriate.
  • Assist in preparation and execution of the Supervisory Committee meetings.
  • Coordinate and conduct investigations of suspected and/or actual internal fraud.
  • Conduct investigations or special audits at the request of management.
  • Keep abreast of changes or new developments in regulatory requirements, general accounting principles, or audit techniques.
  • Responsibility for compliance, as applicable, with the Bank Secrecy Act, including addressing, in a timely manner, any transaction requiring or warranting action.
  • Serve as a liaison between regulatory examiners, outside auditors, and the credit union staff.  Assist external auditing firms in the credit union’s annual audit. 
  • Maintain complete files documenting audit procedures used, all completed audit reports, and written responses to such reports.
  • Keep informed of all regulatory and industry changes affecting the credit union.  Participate in professional organizations and obtain necessary continuing education.
  • At the direction of the supervisory committee, audit employee and officer accounts and report findings when complete. 
  • Perform other duties as needed and assigned.



Member Service Representative

Serve as a liaison between the member and the credit union. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Resolve issues, and professionally handle the member’s daily needs. Provide a variety of transactional services to members.


  • Greet and welcome members and visitors to the credit union in a professional manner. Provide prompt, efficient, and accurate service in the processing of transactions.
  • Provide in-person and by-telephone general and specific service-related information concerning credit union services or policies.
  • May respond to email or other electronic requests submitted by members, again providing professional, prompt, efficient, and accurate service and information.
  • Respond to members’ requests, problems, and complaints and/or direct them to the appropriate person for specific information and assistance.
  • Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, line of credit advances, and any other requests received from members.
  • Participate in community and branch events that will promote the credit union products and services based on member’s needs. Actively cross-sell products.
  • Process member mail transactions, and mail receipts and checks to members as indicated by policy and procedure.
  • Provide information on investment alternatives to members wishing to deposit funds with the credit union.
  • Research accounts for deposit, withdrawal, loan payment discrepancies and assist members in balancing their accounts.
  • Responsible for balancing sold money orders and cashier’s checks daily.
  • Responsibility for compliance, as applicable, with the Bank Secrecy Act, including addressing, in a timely manner, any transaction requiring or warranting action.
  • Perform any other duties as assigned by supervisor or management.