Skip to content

EMPLOYMENT

We recognize at Zia Credit Union that our success is a result of the quality and caliber of our employees. We are always interested in receiving applications from motivated and energetic individuals. Zia Credit Union offers competitive pay and an excellent benefit package. Zia Credit Union is an Equal Employment Opportunity employer.

Please send resume to [email protected]

Employee Benefits

Zia Credit Union recognizes the importance of providing its employees the opportunity to participate in a comprehensive benefits program. A competitive benefits program is key to our continued growth as an organization and offers our employees benefits in support of overall health and financial security.

Benefits Include:

  • Medical insurance
  • Prescription Drug insurance
  • Dental insurance
  • Vision insurance
  • Basic Life insurance
  • Disability insurance (Short-term and Long-term)
  • Voluntary Life Insurance

Medical Insurance

Zia Credit Union’s medical plans are administered by Healthscope and our pharmacy benefits are administered by OptumRx. Our benefits are designed to cover a wide variety of medical services including preventive care, office visits, prescription drugs and inpatient care. The credit union pays a percentage of the employee’s medical insurance premium.

Prescription Drug Insurance

Prescription drug coverage is included in the credit union’s health insurance plan. There is no additional premium for this benefit.

Dental Insurance

The dental plan is administered by MetLife. The credit union pays a percentage of the employee’s dental insurance premium.

Vision Plan

The Vision Plan, through MetLife, provides coverage through in- and out-of-the network providers. The credit union pays a percentage of the employee’s vision plan premium.

Basic Life Insurance

Zia Credit Union pays 100% of premiums for this benefit. Employee becomes eligible after 90 days of continuous active employment. The amount of the life insurance benefit is 3 times the employee’ s annual salary up to a maximum of $350,000.

Disability

Short-term and Long-term disability are provided to employees through Mutual of Omaha when off work due to injury or illness.

Voluntary Life Insurance

Employees have the option to purchase additional life insurance to cover any gaps in their existing coverage.

Additional Employee Benefits

Flexible Spending Account (FSA)

Flexible Spending Account allows the employees to have pre-tax money deducted from their paycheck to pay for eligible medical, dental and vision expenses and dependent care costs. The FSA program is administered by Alt Bentley Yates.

Employee Assistance Program (EAP)

This benefit is available to all employees and their immediate family members through Mutual of Omaha at no cost.

Employees can speak confidentially 24/7 with consultants who can help with questions, concerns or emotional issues surrounding personal or work life.

Travel Assistance Program

This benefit is free to all employees through AXA Assistance USA, Inc.

AXA Assistance USA is available 24/7 anywhere in the world to help locate hospitals and embassies and to answer questions concerning travels.

Wellness Incentive Program

All employees are eligible to participate in this program. The credit union will pay half or up to $25 towards an employee’s monthly wellness program membership.

Employee Incentive Program

Several key positions have performance-based incentives that are determined based on meeting monthly goals and cross selling various services to members.

Paid Holidays

Holiday pay is provided to all eligible employees.

Standard holidays are:

  • New Year’s Day
  • Martin Luther King, Jr. Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran’s Day
  • Thanksgiving Day and the day after
  • Christmas Day

Birthday Day Off

The credit union gives a personal day off to employees for their birthday.

Employee Leave

Family Medical Leave

Employees with at least 12 months of service who have worked at least 1250 hours in the preceding 12 months may take Family Leave, not to exceed 12 weeks in a 12-month period for qualifying events.

Bereavement Leave

The credit union grants bereavement leave with pay to allow employees to grieve, handle family affairs and attend funeral services.

Paid Time Off (PTO)

Zia Credit Union provides paid time off to eligible employees.

Employee Retirement

401(k) Retirement Plan

Employees may begin participating under the credit union’s 401(k) retirement plan once they have satisfied the eligibility requirements and reached the entry date.

Eligibility conditions are:      

  1. attainment of age 18 
  2. completion of 90 days of service

Member Service Representative (MSR)

Serve as a liaison between the member and the credit union. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Resolve issues, and professionally handle the member’s daily needs. Provide a variety of transactional services to members.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Greet and welcome members and visitors to the credit union in a professional manner. Provide prompt, efficient, and accurate service in the processing of transactions.
  • Provide in-person and by-telephone general and specific service-related information concerning credit union services or policies.
  • May respond to email or other electronic requests submitted by members, again providing professional, prompt, efficient, and accurate service and information.
  • Respond to members’ requests, problems, and complaints and/or direct them to the appropriate person for specific information and assistance.
  • Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, line of credit advances, and any other requests received from members.
  • Participate in community and branch events that will promote the credit union products and services based on member’s needs. Actively cross-sell products.
  • Process member mail transactions, and mail receipts and checks to members as indicated by policy and procedure.
  • Provide information on investment alternatives to members wishing to deposit funds with the credit union.
  • Research accounts for deposit, withdrawal, loan payment discrepancies and assist members in balancing their accounts.
  • Responsible for balancing sold money orders and cashier’s checks daily.
  • Responsibility for compliance, as applicable, with the Bank Secrecy Act, including addressing, in a timely manner, any transaction requiring or warranting action.
  • Perform any other duties as assigned by supervisor or management.

Executive Assistant to the President/CEO

Job Summary:

Provide confidential, professional, administrative support for the President/CEO & Executive Team that includes a wide range of administrative duties to be handled with confidentiality and discretion where required. Interface with other executives in the credit union, with board members, with members, visitors, and vendors to the credit union. Manage assigned project areas, prepare reports, correspondence, manuals, spreadsheets, and all other communications utilizing a broad range of computer applications. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Responsible for scheduling, organizing, preparing agenda and packets for the Board, Supervisory Committee and Asset Liability Committee (ALCO), meetings. Responsible for preparing minutes and permanent retention of meeting materials.
  • Responsible for preparing Board packet for Board meeting by collecting reports and data from the appropriate senior manager and distributing the electronic packet one week prior to the meeting. Responsible for getting required board signatures as needed.
  • Responsible for the scheduling and/or arranging appointments, meetings, business trips, etc. for CEO, board members, or other members of the senior management team. Maintain the calendar of events and schedules for the CEO and Board.
  • Process daily correspondence and prepare reports for the President/CEO, Board of Directors, and Supervisory Committee. Ensure accuracy of work.
  • Answer telephone, disseminate information or resolve questions, and/or route calls to appropriate individual. Take messages and coordinate follow through.
  • Conduct research and prepare statistical and financial reports to assist the President/CEO in the development of a variety of plans, documents, or reports.
  • Manage projects and processes, as assigned, such as a vendor management system or document storage and retrieval system.
  • Assist in the preparation and distribution of the annual Strategic & Business Plan.
  • Perform specialized or confidential administrative duties, including researching data and preparing reports as needed.
  • Disseminate informational mailings and articles to the board of directors, management, and others.
  • Compose, process, and sign standard letters for officers. Ensure accuracy of work.
  • Keep President/CEO advised of complaints, telephone calls, and letters received. Coordinate follow-through on pending issues.
  • Perform Marketing duties as needed.
  • Maintain inventory of supplies for the credit union and order supplies as needed.
  • Register/renew notaries.
  • Monitor docusign, making sure the system is sending/receiving the files timely.
  • Responsibility for compliance, as applicable, with the Bank Secrecy Act, including addressing, in a timely manner, any transaction requiring or warranting action.
  • Perform any other duties and responsibilities as assigned by supervisor.

HR Specialist

Job Summary:

Provide administrative support for the human resource department that includes a range of administrative duties to be handled with confidentiality and discretion where required. Interface with staff, management, board members, and vendors to the credit union. Prepare reports, correspondence, manuals, spreadsheets, and all other communications utilizing a broad range of computer applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Process new hires during orientation session; explain benefits, policies and procedures of the credit union, and enroll in benefit programs.
  • Process daily correspondence and prepare reports, presentations, and spreadsheets for the Human Resources Director and other members of the management team. Utilize a range of computer applications, and insure accuracy of work.
  • Answer telephone, disseminate information on benefits or policies, and/or route calls to appropriate individual. Take messages and coordinate follow through. Determine urgency of call. Research and respond to questions and provide back-up information.
  • Assist in scheduling and/or arranging phone interviews and/or appointments for applicants, meetings, business trips, etc.
  • Process any change of status requirements (name or address change, marital change, promotion, salary increase, etc.); process changes in insurance or benefits programs; maintain up-to-date, accurate personnel files.
  • Prepare paperwork for salary changes with discretion.
  • Update and maintain human resources database.
  • Perform specialized or confidential administrative duties, including researching data and preparing reports as needed.
  • Compose, process, and sign standard letters. Ensure accuracy of work.
  • Responsibility for compliance, as applicable, with the Bank Secrecy Act, including addressing, in a timely manner, any transaction requiring or warranting action.
  • Perform any other duties as assigned by supervisor or management

Accounting Specialist

Job Summary:

Accounting Specialist is responsible for providing financial, administrative and clerical services. This includes processing and monitoring payments and expenditures and maintaining and monitoring the vendor data base system. Providing these services in an effective and efficient manner will ensure that the credit union finances are accurate and up to date, staff is reimbursed timely and in an appropriate manner and that vendors and suppliers are paid within established time limits.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Perform a variety of activities to assist the manager in maintaining the financial, statistical, and accounting records of the credit union.
  • Enter data into accounting systems and generate reports on a daily basis. Prepare various financial, regulatory, and special reports on a weekly, monthly, and quarterly basis as requested by management.
  • On a daily basis, verify and balance teller sheets from all locations. Total checks and prepare deposit slips for daily bank deposit. Verify that checks received from members have restricted endorsement. Run tapes of check vouchers, receipts, and offline items.
  • Assist share draft department in encoding errors, late returns, and other problems. Batch checks in numerical order, indicating missing stubs.
  • Journalize all necessary transactions and make sure everything is in balance.
  • Review and enter employee expenses into the general ledger.
  • Post some general ledger entries, and proof totals with the general ledger system. File and store general ledger journals daily.
  • Prepare accounts payable checks after receiving proper authorization.
  • Maintain FED Line by wiring money to/from Federal Reserve, verifying outgoing wires, daily roll-over, and reconciling Federal Reserve Account. Wire money for purchase of mortgages.
  • Reconcile Visa Card statements and share drafts statements.
  • Deposit mortgage checks from the settlement companies.
  • Maintain working knowledge of various accounting software programs.
  • Responsibility for compliance, as applicable, with the Bank Secrecy Act, including addressing, in a timely manner, any transaction requiring or warranting action.
  • Perform any other duties as assigned by supervisor or management.